... model changes reconfigure business processes and governance structures to which heads of enterprise architecture have become accustomed. This research guides heads of enterprise architecture in establishing functional operating models poised for long-term success in the postdigital, product-centric delivery ...
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... Access Insights Already a Gartner client? The course of the social and collaboration software market was altered by the COVID-19 pandemic, which decreased short-term spending but increased market maturity. The net effect is expected growth from an estimated $3.5 billion in 2019 to $6.9 billion by 2024 ...
Analyst(s): Hai Swinehart | Craig Roth | Mike Gotta
... spending in CRM will grow through 2027 at a constant-currency CAGR of 15.1%, with growth driven by increasing market penetration, user adoption and vendor innovation. Providers in each CRM market should focus on user and customer experience, particularly in small and midsize organizations. Overview Forecast ...
Analyst(s): Alexandre Oddos | Amarendra . | Roland Johnson | Yanna Dharmasthira | Julian Poulter
... McDonald The high-tech industry is hypercompetitive, driven by rapid changes in technology and business. It is necessary to understand the high-tech market in order to make tough choices and set priorities to drive growth and competitiveness, both now and in the future. Gartner’s business of high tech ...
... Gartner Says the Market for Enterprise AI Coding Agents Is Entering a New Phase of Expansion and Competitive Realignment STAMFORD, Conn., May 20, 2026 By 2027, Over 65% of Engineering Teams Using Agentic Coding will Treat Integrated Development Environments (IDEs) as Optional, Shifting Control, Governance ...
... AI takes on more sales tasks and workflows. •Learn how leading sales organizations are redefining the value of human sellers in AI-augmented go-to-market models. •Prioritize next steps by aligning sales roles to human strengths, automating low-value work and embedding AI into workflows. •Position for ...
... mitigation services, SSE, ZTNA and network security policy management tools. She also specializes in security requirements and end user demands in emerging markets such as Asia, Middle East. Before joining Gartner, Ms. Kaur worked as a network and security consultant on a multivendor platform in a comprehensive ...
... throughout his career in product management and marketing roles. Notably, he helped launch one of the first GSM wireless carriers in the U.S. and brought to market innovative mobile development products and services spanning from WAP and J2ME to iOS and Android. digital employee experience fusion teams citizen ...
... Access Research Already a Gartner client? The SASE platform market is evolving as more vendors enter the market and offerings mature. Still, there is differentiation in vendor capabilities and strategies. I&O leaders responsible for networking and cybersecurity should use this research to help determine ...
Analyst(s): Neil MacDonald | Dale Koeppen | Jonathan Forest