... Cloud AI services can accelerate the delivery of AI capabilities in product and service offerings. However, AI training and inference can consume vast amounts of energy and other resources. Using the techniques described here, product managers can build and deliver cloud AI solutions sustainably. Overview ...
Analyst(s): Ed Anderson | Sid Nag
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... End-user services operating models often fall short of enabling new ways of working and improving digital employee experience. I&O leaders responsible for end-user services must evolve to a digital workplace model to meet constantly increasing business demands and increase focus on user experience. ...
Analyst(s): Dan Wilson | Stuart Downes | Sunil Kumar
... client? Data is moving across different cloud services and geographic locations, creating security and compliance risks. Security and risk management leaders should review how vendor products can help, because encryption key management products from cloud service providers do not mitigate all risks. Overview ...
... decision framework to select the right mediation technologies, among enterprise API gateway, lightweight gateway, ingress gateway, and service mesh, for their multigrained services and APIs. Overview Decision Point Question Decision Overview Decision Tool Principles, Requirements and Constraints Alternatives ...
... emerging technologies like AI/ML, 5G, IoT and cloud for a diverse range of product or service innovations. CSP CIOs can use this report to organize their focus on reducing customer complaints and improving service experience. Data Snapshot Data Insights Gartner Recommended Reading Gartner Research ...
... Access Research Already a Gartner client? Customers tend to underutilize AI bots for service and support. This research highlights two ways customer service and support leaders can increase bot engagement: greet customers in a way that anticipates their needs and remove barriers to customers’ expression ...
... platform and service products. Product managers must reposition their offerings to compete in the transforming industry and enterprise computing markets. Overview Strategic Planning Assumption Analysis Background and Context Gartner Recommended Reading Note 1: Generative Professional Services Gartner Research ...
Analyst(s): Yefim Natis | Ed Anderson | Dennis Gaughan | Gregor Petri
... Gartner client? There is an opportunity of more than $8 billion as enterprises adopt SD-WAN managed and cloud connect services. This research provides insights for communications service providers on revamping portfolios, bundling connectivity with managed SD-WAN and offering cloud interconnect fabrics ...
Analyst(s): Nitin Narang | Gaspar Valdivia | Jon Dressel
... Quadrant for Digital Employee Experience Management Tools. This update helps end-user services and digital workplace leaders understand the impact of the acquisition. Key Background Considerations for Technology and Service Selection Gartner Recommended Reading Gartner Research ...