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... based on revenue. The company posted just more than $3 billion in revenue for a total share of 24.1 percent for the first quarter of 2017 (see Table 1). Dell EMC maintained the No. 2 position with 19 percent market share. Dell EMC was the only vendor in the top five to experience growth in the first quarter ...
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Webinar On-Demand
... technologies, such as generative AI, to maximize the value to the government workforce, businesses, citizens and the complex ecosystems on which all of these services depend. Join this complimentary webinar as a Gartner expert walks you through the emerging trends and innovations impacting the transition to digital ...

Analyst(s):   Dean Lacheca
Research July 28 2020
... To deliver against these expectations, government CIOs must lead the transformation of their own IT areas, modernize their operating models and service catalogs, and critically assess the capabilities they will need in the future.  Complete the form to learn more and get your free copy. ...
Research July 28 2020
... government is government designed and operated to take advantage of digital data and digital technology in optimizing, transforming and creating government services. As the journey toward digital government continues in various forms around the world, the transformational challenges for government CIOs are growing ...
Research July 13 2018
... Mobile Operators Europe 2018 The long-anticipated tipping point in telecoms may finally be here. As European mobile operators collaborate with OTT services to lure customers into switching providers, AT&T in the U.S. is competing directly with OTTs like Netflix and Hulu by bulking up in a downstream acquisition ...
Premium Research Feb 2024
... Voice of Employee Feedback Enterprise Support Go-to-Market Model Support Overall CX Brand Perception and Digital Journey Drive Revenue Growth Customer Service and Retention Inclusion Criteria Gartner Recommended Reading Critical Capabilities Methodology Gartner Research ...

Analyst(s):   Maria Marino   |   Chad Storlie   |   Deborah Alvord   |   Michael Maziarka   |   Patrick Quinlan
Research May 2024
... Genpact HCLTech IBM Infosys Sutherland TCS Tech Mahindra Wipro WNS Advanced Analytics Reporting Governance Innovation Management Knowledge Transfer Service Delivery Flexibility Digital Transformation Methodology Performance Reporting Contract Pricing Transparency Cost and Capacity Process Optimization ...

Analyst(s):   Geraldine Garaud   |   Jan Ambergen   |   Hilary Richards
Research May 2024
... Collections Credit Monitoring Deductions and Disputes Customer Payments Cash Applications Process Automation Advanced Analytics User Experience Customer Service and Support Implementation and Support Strategy Small and Getting Established High Growth and Scale Global and High Complexity Inclusion Criteria ...

Analyst(s):   Tamara Shipley   |   Valeria Di Maso   |   Miles Onafowora
Research February 05 2019
... enhance business agility. The topics covered in this primer include: Hybrid IT management strategies Modernizing IT for DevOps, PlatformOps and AIOps IT service management and governance Cost management and resource optimization Complete the form to get your free copy. ...
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