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Announcement October 27 2020
... operating companies to create itemized insurance at scale. By becoming computable, the insurance product can be considered as a collection of standardized micro-coverages assembled into a contract for a specific need, each of which has its own attributes and logic. This new architectural design will drive growth ...
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... Reviews from customers who have already used the same product or service. Customer reviews are extremely important in today's digital buying journey. They provide valuable feedback to companies, helping them improve products or services and attract new customers. Two-thirds of buyers claim that reviews ...
Conference Highlight May 06 2026
... while proving faster ROI, the priority is to separate hype from practical value. In this session, Nathan Lease, Senior Director Analyst at Gartner, shared insights from Gartner’s Hype Cycle by highlighting which innovations position organizations for success. “Over 80% of supply chain leaders expect funding ...
Conference Highlight May 12 2026
... laggards fall further behind. In this Signature Series session at Gartner Marketing Symposium/Xpo, Matt Moorut, Senior Director Analyst at Gartner, shared the findings of Gartner’s yearly analysis of 1,000+ brands across 11 industries. Key Takeaways “Every year we benchmark more than 1,000 brands on digital ...
Webinar On-Demand
... Communications leaders must evolve the function’s value proposition to escape from reactivity mode, overcome traditional views of communications as a service function and align with future business needs. Join this complimentary Gartner communications webinar as a Gartner expert demonstrates how communications ...

Analyst(s):   Dorian Cundick
Conference Highlight June 11 2024
... Analyst at Gartner, shared three key steps that make up the roadmap to supply-chain-driven growth. Key Takeaways “The three steps to supply chain driven growth include: 1) excel in customer satisfaction 2) embrace customer ease and 3) build and scale enablement and supply chain as a service (SCaaS).” “Gartner ...
... digitally integrated, direct-to-patient supply HP Inc. | Total Customer Experience Program: Transforming HP’s Supply Chain Lenovo | Lenovo’s AR Repair Service: Cutting Repair Times from Days to Minutes with a Tech-Driven, Accessible, and Sustainable Solution Schneider Electric | Hyper-personalized supply ...
Research January 20 2022
... High Tech Leaders Accelerated digital technology innovation, changing buyer behavior and new business models add complex dimensions to how technology service providers think about every part of the organization. Technology spending is democratizing and is increasingly driven by business leaders seeking to ...
Research March 04 2021
... risk and deliver continuous innovation. To deliver ILD, I&O leaders are beginning to leverage disruptive technologies, such as automation, new cloud services, artificial intelligence/machine learning (AI/ML), and new processes and people. In doing so, they create new business opportunities and revenue streams ...
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