... Analyst relations continues to rely on activity metrics when communicating business impact. AR leaders must elevate the usefulness of these basic metrics by adding context, comparison and narrative for their stakeholders and leadership. Overview Gartner Recommended Reading Gartner Research ...
Analyst(s): Julian Dobbins
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... This invite-only virtual briefing features two presentations by Gartner Vice President Analysts Patrick Stakenas and Peter Havart-Simkin, including one on how Tech CEOs’ can achieve efficient growth and another on the Tech CEO leadership vision for 2025. You also will have an opportunity to hear fro ...
Analyst(s): Patrick Stakenas | Peter Havart-Simkin | Eric Hunter | Tiffany Bloomsky | Bramh Gupta
... Microsoft Teams, an established enterprise collaboration platform, lacks contact center capabilities largely for key use cases. This note will help application leaders evaluate how and when to collaborate with Microsoft Teams partners for contact center functionality in an increasingly distributed w ...
... In 2024, worldwide IT spending is projected to grow by 8.9% in constant currency, reaching U.S. $5.3 trillion. Growth prospects vary widely by country and market. This research graphically represents spending levels and market growth potential for the 42 countries covered by Gartner. Gartner Insights ...
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... Gartner for Marketing
Enabling a Personalized and Digital
Customer Experience (CX)
Company Name: AARP
Industry: Nonprofit Organization
Revenue: $1.6 billion
Employees: 1,800
Mission-critical priority
The SVP of Customer Experience needed to dramatically improve AARP
customers’ digital ex ...
... Improve Customer Retention by Embracing Product Adoption Strategies as a Tech CEO Help customers achieve value Analyst: Ray Pun Retaining customers is a key priority for startup and emerging tech firms. To achieve this goal, tech CEOs must embrace a customer success mindset and mandate product adoption ...
... Fintech partnerships are a highly potent means for financial services leaders to modernize their infrastructure and deliver cutting-edge products and services. This research helps financial services leaders determine which types of partnership are right for their organizations. Overview Conclusion Gartner ...
... industry and share how software providers can maximize growth. SaaStock is an annual event bringing together software founders, executives, and investors for 3 days of impactful sessions and invaluable networking. This year, Gartner Digital Markets was the platinum sponsor of the event, sharing how our platform ...