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Research Jun 2021
... matching employees’ needs with business requirements. Future workforce environments will be on-site, hybrid or fully remote. By the end of 2022, the share of knowledge workers working remotely will increase to 47%, up from 27% in 2019. Overview Strategic Planning Assumption Forecast Data Summary Forecast ...

Analyst(s):   Anna Griffen   |   Namrata Banerjee   |   Rishi Padhi   |   Ranjit Atwal
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Research January 28 2026
... of utilities will face grid disruptions due to cyber-physical attacks on distributed energy assets, impacting large-scale energy availability and service delivery. The increasing number and diversity of DERs connecting to Power Networks add to the complexity of their integration and management. These ...
Research January 28 2026
... will offer component marketplaces to enable customers’ composable strategies, differentiating by quality, convenience and security. Technology and service providers must modernize their offerings to support composable application architecture. To support the growing business demand for composable business ...
Research January 29 2026
... To Accelerate Digital Business, Leading CIOs Act as ‘COO by Proxy’ Accelerating investments in digital products and services must be balanced against risk. Analysts: Janelle Hill, Joanne Kopcho A heightened understanding of the potential business value from digitalization is prompting C-suite executives ...
Research January 27 2026
... Dean Lacheca, Bill Finnerty, Cathleen Blanton, Alia Mendonsa The rate of change, and the manner and degree of shifts in government's approach to service delivery, is exceedingly difficult to predict with accuracy. Scenario planning helps government CIOs work with business executives on the strategic ...
Research Jun 2017
... Twenty-seven members share their views on models for engaging with suppliers including overview of the basic structures of engagement models, examining their one-on-one supplier relationship management models, multi-supplier orchestration efforts, examining their nature and scope, the objectives members ...

Analyst(s):   Consult the Board Research Team
Research Feb 2025
... billion CRM marketing software market will grow at a five-year CAGR of 14.4% in constant currency through 2028 to reach $46 billion. Technology and service providers can use this document to understand the drivers of CRM marketing software spend growth. Overview Forecast Data Summary Forecast Model Summary ...

Analyst(s):   Roland Johnson   |   Amarendra .   |   Alexandre Oddos   |   Julian Poulter
Premium Research Sep 2025
... is reforming its service solution business with Uvance at the core, but the transformation remains in progress. CIOs should monitor these ongoing changes, assessing alignment with Fujitsu’s strategic vision and evaluating the value, quality, and continuity of its products and services. At a Glance Overview ...

Analyst(s):   Akimasa Nakao   |   DD Mishra
Research Oct 2025
... Insights Already a Gartner client? MDR services provide customers with remotely delivered, human-led, turnkey, modern SOC functions, ultimately delivering cyberattack disruption and containment. Cybersecurity leaders should use this research to identify MDR services that meet their business-driven risk ...

Analyst(s):   Angel Berrios   |   Andrew Davies   |   Pete Shoard
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