Gartner Research

Digital Government 2030: Planning for an Uncertain Future

Learn how to create a resilient and future-oriented organization.

Analyst(s): Dean Lacheca, Bill Finnerty, Cathleen Blanton, Alia Mendonsa

The rate of change, and the manner and degree of shifts in government's approach to service delivery, is exceedingly difficult to predict with accuracy. 

Scenario planning helps government CIOs work with business executives on the strategic plan, and better envision plausible futures that can inform their strategic direction in view of uncertainty and volatility. This research presents four plausible future scenarios to help government CIOs develop digital strategies that can adapt to a rapidly changing world.

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