Gartner Research

To Accelerate Digital Business, Leading CIOs Act as ‘COO by Proxy’

Accelerating investments in digital products and services must be balanced against risk.

Analysts: Janelle Hill, Joanne Kopcho

A heightened understanding of the potential business value from digitalization is prompting C-suite executives to revisit their digital ambition and strategy, and raise expectations for the role of the CIO on the transformation journey. Gartner predicts that by 2024, 25% of traditional large enterprise CIOs will be held accountable for digital business operational results, effectively becoming “COO by proxy.”

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