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Guide October 11 2023
... The B2B buying journey has changed. Winning sales and marketing organizations adapt their strategies accordingly. Create a B2B buying journey that drives more profitable purchase decisions Our research reveals that 75% of B2B buyers prefer a rep-free sales experience. But self-service digital purchases ...
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Premium Research Jul 2025
... AI is creating the imperative for sales operations leaders to rethink their sales tech stacks. Use this research to make strategic investment decisions that will enable an AI-first organization that improves seller efficiency, performance and customer engagement. Analysis Definition: Why This Is Important ...

Analyst(s):   Adnan Zijadic   |   Dan Gottlieb   |   Guy Wood   |   Sandhya Mahadevan   |   Melissa Hilbert
Research June 22 2021
... Strategic Planning for Sales Put your sales strategic plan on one page Streamline your sales strategic planning process for a rapidly changing environment Sales leaders create a strategic plan each year to help execute the choices and actions required to meet strategic goals. However, given the pace ...
Premium Research Aug 2026
... Sales technology pricing is shifting from predictable, seat-based licenses to variable consumption models. Chief sales officers must gain visibility into digital labor, understand the economics of AI-enabled work, and establish governance with finance and IT before variable costs create budget surprises ...

Analyst(s):   Dan Gottlieb   |   Alyssa Cruz   |   Wendy Butler-Mafuz   |   Guy Wood
... Frontline Sales Manager Diagnostic Are your sales managers focusing on the actions that drive commercial performance? Survey your frontline staff to identify the strengths and weaknesses of sales managers throughout your organization. Get a 360° view of the sales manager role What is it? The Frontline ...
Premium Research Jan 2026
... sourcing accelerates, traditional negotiation tactics are failing against AI bots. This research helps tech CEOs prevent margin erosion by equipping their sales teams with a specialized playbook for interacting with this new breed of machine customers. Insights at a Glance Issue Context Impact Brief Implications ...

Analyst(s):   Igor Marchal
Research November 30 2023
... The Chief Sales Officer Quarterly Gain actionable insights for forward-thinking sales leaders. In this issue: The Seller Role of the Future Explore the Gartner vision for the future of B2B selling and how technology will change the seller role. 9 GenAI Use Cases in B2B Sales Generative AI has enormous ...
Research December 08 2020
... The State of Sales Analytics How your sales analytics can evolve from being a data provider to a source of actionable insights. Gartner conducted the State of Sales Analytics survey to better understand how B2B sales operations leaders view sales analytics role and effectiveness, data literacy, and data ...
Research February 12 2025
... The DNA of Top Sales Organizations Improve seller productivity and organizational adaptivity to thrive Under constant pressure to drive growth, sales leaders tend to lean on tried-and-true solutions such as hiring, training and upskilling sellers, and adding technology. But these efforts perpetuate ...
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