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Article June 22 2026
... automates routine tasks, improves customer experience, accelerates innovation and helps organizations achieve measurable outcomes such as increased sales, improved retention and reduced costs. What industries are leading GenAI adoption? Industries such as communications, media, banking, manufacturing ...
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Research Nov 2024
... Access Research Already a Gartner client? Poorly designed KAPs can lead KAMs to miss quotas and reduce revenue opportunities. This research helps CSOs find and fix root causes of program underperformance and guides them to prioritize investments based on audit findings, thereby enhancing program succe ...

Analyst(s):   Daniel Hawkyard
Premium Research Jan 2026
... Collaborative partner business planning with priority partners ensures closer alignment to mutual goals, optimal resource usage and improved sales execution. Chief sales officers should encourage use of these planning templates to facilitate priority partner execution and effectiveness. When to Use Directions ...

Analyst(s):   Laz Gonzalez   |   Anne McClelland
Premium Research Mar 2024
... Chief sales officers rely on sales technology to impact top revenue priorities. Use these insights from the Sales Budget and Efficiency Benchmark Survey to compare spend on sales tech to that of industry peers, then use them as inputs for technology roadmapping activities. Strategic Planning Assumption ...

Analyst(s):   Dan Gottlieb   |   Sandhya Mahadevan
Research January 06 2021
... require innovative go-to-market strategies to enable rapid growth, customer acquisition and customer retention. Discover best practices and strategies for startups and emerging tech providers to improve sales, marketing and channel initiatives to enable sustained growth. Complete the form to get your free ...
Premium Research Jun 2026
... AI’s compressed the startup life cycle, cutting the traditional eight- to 10-year journey shaped by slow enterprise sales and manual development. With AI-driven speed, rapid obsolescence, and evolving investor expectations, tech CEOs face a critical decision window for a successful exit in under four ...

Analyst(s):   Mark Wesker   |   Martin Prendergast   |   Peter Havart-Simkin
Research May 2026
... Access Insights Already a Gartner client? B2B companies struggle to incorporate loyalty programs due to complex buying dynamics, lengthy sales cycles, and a lack of insight into customer preferences. B2B CMOs and their teams can use this research to overcome those challenges to create a successful loyalty ...

Analyst(s):   Brad Jashinsky
Premium Research Nov 2019
... Ways in Which Business Problems, Data and Analytical Methods Can Work to Improve Sales Analytics Use the SMART Information Principles to Track the Key Performance Indicators Used by Sales Organizations Partner With Sales Business Unit Leaders to Assess Cross-Functional Data Proficiency and Develop Ways ...

Analyst(s):   Adnan Zijadic   |   Melissa Davis
Premium Research Feb 2024
... Unbalanced sales territories create friction among sales teams and lead to inconsistent results. CSOs should direct their sales operations teams to simplify territory design by selecting an anchor role, building a territory profile and prioritizing balance across all territories. Gartner Research ...

Analyst(s):   Tyler Huguley
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