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... Optimize sales force enablement The increasing scope of job responsibilities in today’s work environment is overburdening sellers, and many organizations’ efforts to alleviate the problem are only making it worse. We can help you optimize your sales support to boost productivity. Gartner CSO & Sales Leader ...
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Premium Research Jul 2026
... CSOs should expect agentic AI to amplify commercial strengths and weaknesses, not uniformly lift win rates. As AI reshapes pipeline and buyer behavior, evaluate its impact through revenue, pipeline quality, margin, cost, cycle time and forecast accuracy. Insights at a Glance Issue Impact Implications Con ...

Analyst(s):   Adnan Zijadic   |   Bill Yetman
Webinar On-Demand
... Developing and executing a sales strategy that drives growth and optimizes revenue is a top priority for chief sales officers (CSOs) and senior sales leaders. However, 65% of CSOs struggle to adapt their strategic plans to sudden business changes. Join this complimentary Gartner sales webinar as Gartner experts ...

Analyst(s):   Brendan Condon   |   Michael Katz   |   Robert Lesser
Research Sep 2025
... Access Research Already a Gartner client? Traditional sales deployment has led chief sales officers to overrely on field sales, but times have changed. Compared to the field, inside sales is more efficient and strategic sales is more effective. To drive growth, CSOs must rethink their field-first strategy ...

Analyst(s):   Luke Tipping   |   Dave Egloff   |   Greg Hessong
Webinar On-Demand
... their job, 76% of heads of sales expect to increase sales tech spending. The current approach to sales technology puts revenue at risk, which in turn overwhelms sellers, making them less likely to hit quotas. To succeed, chief sales officers (CSOs) must evolve the way sales technology supports sellers ...

Analyst(s):   Doug Bushée   |   Daniel Hawkyard   |   Steve Rietberg
Premium Research Nov 2025
... making an impact in sales but also creating uncertainty. To successfully lead in the AI era, chief sales officers must effectively leverage AI technologies to improve productivity, transform their GTM processes to meet buyer preferences, and invest in their people — specifically their sales managers — to improve ...

Analyst(s):   Brendan Condon   |   Robert Blaisdell
Premium Research May 2026
... AI is reshaping the sales landscape at an unprecedented pace — bringing both exciting opportunities and new challenges. The ability to lead through this volatility is critical. This session dives into how today’s CSOs can harness AI to drive sales productivity, reinvent go-to-market strategies in line ...

Analyst(s):   Robert Blaisdell
... Gartner for Supply Chain Breaking Down Organizational Silos to Enable Supply Chain Transformation Industry: Government Administration Employees: +10,000 Mission-critical priority The project manager at an American government agency turned to Gartner for support restructuring the ...
Research Jun 2026
... between marketing and sales activities is a requirement of account-based marketing. Yet, many demand generation leaders struggle to get sales on board. Use this research to learn which mistakes to avoid and what steps you can take to incentivize active participation from sales teams. Insights at a Glance ...

Analyst(s):   Jenifer Silverstein   |   Chris Chandler
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