... three key areas, according to Gartner, Inc.
As work-from-home (WFH) becomes a larger part of organizations’ business continuity planning, cost and talent management strategies and 24/7 customer support availability, service leaders must adapt their leadership approaches and systems to keep pace.
“A ...
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... Access Research Already a Gartner client? HR technology leaders want to ensure their technology decisions achieve desired HR and talent outcomes. This structured framework helps these leaders effectively align technology execution with vision and build a roadmap to transition to the desired future state ...
Analyst(s): Josie Xing | Ron Hanscome | Harsh Kundulli | Helen Poitevin
... excellence as firms deal with inflation, disruption, complexity and regulation. From this research, CSCOs can learn how investments in key trends — talent, AI and antifragility — set 2024’s top retail supply chains apart and helped them reach business goals. Overview Analysis Gartner Recommended Reading ...
Analyst(s): Tom Enright | Tessa Mahon | Gerhard Grimm
... Chief sales officers who focus on empowering user experience (UX) enjoy higher chances of exceeding revenue targets and retaining top talent. GenAI is an exciting technology to quickly improve sales tech UX. Use these insights to embrace GenAI in the development of a frontline-centric AI strategy. Strategic ...
Analyst(s): Dan Gottlieb | Roland Johnson | Will Grant
... CMOs can use this maturity model to manage and optimize resources and costs across marketing spend categories such as agencies, media, operations, talent and technology. Overview Introduction Analysis Contributors Gartner Recommended Reading Note 1: List of Gartner’s Maturity Models for CMOs and Marketing ...
... Already a Gartner client? Software engineering leaders often find it difficult to hire developers with the right skills. They should collaborate with talent acquisition teams and use this research to select and implement skills assessment and interview platforms that help them hire the best match for a ...
Analyst(s): Fatima Ahmed | Tigran Egiazarov | Aaron Harrison | Emi Chiba | Nitish Tyagi
... effective at analyzing labor markets For successful workforce planning, organizations must gather intelligence to understand business strategy, identify talent risks associated with successfully executing that strategy and develop a plan to address those risks. In this Gartner research, we detail 13 internal ...
... ownership for their functional technologies by helping them set up fusion teams. GE’s CIO helped his functional partners identify and incubate the talent needed to run these fusion teams. Overview Solution Highlights Problem Challenge Business Context Solution Overview Teaching Solution Components Results ...