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... Industry 4.0 and the emerging paradigms of Industry 5.0. My research included development and optimization of information and technology (I&T) operating models, as well as the critical alignment and integration of information technology and operational technology (IT/OT) within asset-intensive organizations ...
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... with autonomous mobile robots (AMR), automation and hyper-automation technologies and the connected front-line worker. Furthermore, emerging business models like Equipment-as-a-service (EaaS) and consumption-based services are other areas of coverage for both CIOs and vendors. Mr. Kim advises both end-user ...
Premium Research Jun 2025
... Generative AI is rapidly advancing, powered by reasoning models, multimodal capabilities, and small and domain-specialized models. Product leaders must evaluate the maturity of GenAI model capabilities to effectively integrate them to serve business outcomes to unlock new monetization opportunities. ...

Analyst(s):   Vibha Chitkara   |   Alfonso Velosa   |   Gunjita Mundeja   |   Annette Jump   |   Ray Valdes   |   Radu Miclaus
Premium Research Mar 2024
... priority. Financial services leaders should follow their lead and use these insights to embed digital and proven business strategies into new business models. Contributors Gartner Research ...

Analyst(s):   Christopher Regan
Research Jan 2026
... Access Insights Already a Gartner client? Organizations that lack a process for aligning integration tools to use case, skills and operating models face hard-to-maintain and inefficient implementations. An integration tools matrix optimizes usage and reduces complexity through a structured view of which ...

Analyst(s):   Shrey Pasricha   |   Andrew Humphreys   |   Keith Guttridge
Research Feb 2026
... Project-based ERP development frequently suffers from low speed to value and poor adaptability. Use this research to move to an agile product delivery model that leverages AI-augmented software engineering and a minimum viable business process (MVBP) approach to accelerate value delivery. Gartner Insights ...

Analyst(s):   Akis Sklavounakis   |   Tomas Kienast
Research Feb 2026
... aspect of software engineering. Leaders must capitalize on AI value by evolving software engineering org structures, workflows and roles to AI‑native models with skills focused around AI engineering, deep domain knowledge and product design. Analysis Gartner Insights Abstract ...

Analyst(s):   Brad Dayley   |   Brian Minning
Research Feb 2026
... that shift control points from single vendors to multiparty ecosystems. This brief explains how sourcing, Total cost of ownership, and vendor‑risk models must adapt as these partnerships proliferate. Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Sundar Viswanathan
Research Jan 2026
... Access Insights Already a Gartner client? By 2030, IT will be the backbone of enterprise work models. AI-driven automation, decentralized technology spend, and workforce upheaval redefine CIO influence. These predictions outline six imperatives to turn complexity into advantage. Overview Strategic Planning ...

Analyst(s):   Tori Paulman   |   Chet Geschickter   |   Helen Poitevin   |   Lauren Wheatley   |   Shawn Murphy   |   Ayca Moseley   |   Don Scheibenreif   |   Brandon Germer   |   David Furlonger   |   Ian Cox
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