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Premium Research Dec 2019
... Access Insights Already a Gartner client? The increasing adoption of 5G is challenging CSPs’ existing operating models. To align technology resources to business outcomes, leverage digital ecosystems and enable differentiating value across various industries, CSP CIOs must take advantage of this challenge ...

Analyst(s):   Mentor Cana   |   Amresh Nandan
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Research Jun 2019
... Digital business models, improved AI maturity and connected customer service ecosystems are changing how organizations engage with customers and manage customer service teams. This Magic Quadrant evaluates 14 vendors of customer service and support applications to help you make the right choice. Market ...

Analyst(s):   Simon Harrison   |   Brian Manusama   |   Nadine LeBlanc
Research Oct 2020
... a Gartner client? Consumption-based pricing for on-premises data center infrastructure is gaining traction, with growing interest in opex business models, such as cloud services. Gartner examines current offerings and the benefits and challenges in each program profiled. Overview Analysis Product or ...

Analyst(s):   Daniel Bowers   |   Robert Preston   |   Kiyomi Yamada   |   Suzie Low   |   Adrian O'Connell   |   Andrew H Kim
Research Mar 2020
... disruptors must target the opportunity supporting enterprise business outcomes with secure networking on increasingly flexible networks and service models. Analysis Competitive Situation and Trends Optimizing Underlay WAN Transport for Cloud IT Choice Versus Control for SD-WAN Technology Close Ties Between ...

Analyst(s):   Gaspar Valdivia   |   Ted Corbett
Research Jun 2019
... organizations in managing vulnerabilities and their associated risk. Forecast Assumptions Market Impacts Notable Changes Forecast Data Summary Forecast Model Summary Influencing Factors and Assumptions Influencing Factor: Customer Adoption Rates and Patterns Forecast Assumption Influencing Factor: Demands ...

Analyst(s):   Dale Gardner
... function from scratch. How Gartner helped Provided benchmarks and tools to help Kantar decide how and where to deploy a new team with a new operating model. Business impact Supported commercial impact by making investments in the right areas and demonstrating where investments would pay off. Industry Media ...
... Related Gartner resources HR Score HR Operating Model of the Future Improve the Employee Experience Mission-critical priority Develop an effective workforce strategy to build a skilled future workforce. How Gartner helped Leveraged Gartner advisory services and benchmarks to identify skills for the future ...
Research September 21 2020
... Vision Healthcare delivery organization CIOs should use the real-time health system vision to drive digital transformation as priorities and business models shift. Analyst: Barry Runyon The COVID-19 pandemic has tested global healthcare delivery organizations and their ability to adapt to profound disruption ...
Video October 13 2022
... poor communities make poor investments? SoLA Impact CEO, Founder and Managing Partner Martin Muoto doesn't think so. His company is reinventing the model of a for-profit real estate developer by investing not only in the buildings but in the community. In the fifth episode of our Eureka! series, Muoto ...
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