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Client Story July 23 2026
... a robust data governance and management framework, ensuring readiness for technological advancements and AI integration. Staying ahead of industry trends and maintaining its competitive edge in a constantly evolving market. Industry Retail Client Contact Jani Tuominen, Head of IT - CX & Digital Innovation ...
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Client Story January 23 2026
... goods firm, with diverse clientele, sought to expand in Canada, needing help choosing a Distribution Centre (DC). How Gartner helped Offered current trends & data on labor, real estate, and transport for DC selection and provided a proven decision-making toolkit needing inputs from the supply chain. Business ...
Premium Research Dec 2025
... Gartner First Takes Fresh insights on emerging trends Google Workspace Studio plus Gemini 3 brings agentic AI into the tools many sales organizations already live in (Gmail, Docs, Sheets, Calendar, Drive). It includes prebuilt AI agent starter templates, “prompt to agent” for lower effort customization ...

Analyst(s):   Greg Hessong   |   Robert Blaisdell   |   Bill Yetman   |   Dan Gottlieb   |   Alyssa Cruz
Premium Research May 2025
... This monthly update compiles relevant key metrics, hot topics and trends for data and analytics leaders to inform their strategic vision. The data points and analysis are based on our internal and external data sources, including but not limited to our benchmarking and survey data, client inquiries and ...

Analyst(s):   Anurag Raj   |   David Pidsley
Research Aug 2025
... suited for automation, and clearly quantify cost savings, to stand out in an increasingly competitive CX market. Overview Strategic Planning Assumptions Introduction Market Trend Gartner Recommended Reading Note 1: Explanation of Fully Loaded Agent Cost Gartner Insights Abstract ...

Analyst(s):   Megan Fernandez
Announcement August 18 2020
... Five Emerging Trends That Will Drive Technology Innovation for the Next Decade Social Distancing Technologies, Composable Enterprise, AI-Assisted Design, Differential Privacy and Biodegradable Sensors Among Key Technologies to Watch View the 2021 release  The 30 must-watch technologies on the Gartner ...
Research Jun 2026
... backup and data protection products based on 12 critical capabilities in six use cases. Overview Strategic Planning Assumptions What You Need to Know Analysis Arcserve Cohesity Commvault Dell Technologies Druva Huawei HYCU IBM OpenText Rubrik Veeam Data Center Integration AWS Integration Azure Integration ...

Analyst(s):   Sankalp Rastogi   |   Jason Donham   |   Rizvan Hussain   |   Michael Hoeck
Research Jun 2026
... DEX tools measure technology experiences and employee sentiment, automate repetitive IT activities, reduce digital friction, and use AI to identify anomalies and analyze the vast datasets. This research helps IT leaders responsible for DEX select the right tool. Overview Strategic Planning Assumption ...

Analyst(s):   Stuart Downes   |   Robin Milton-Schonemann   |   Dan Wilson
Podcast May 20 2025
... Now: Disruptive Technologies You’re Probably Unprepared For Register to Attend: CIO Conferences and Events 2025 Watch More: Gartner Top of Mind Gartner ThinkCast Hosted by: Karen Lockhart Gartner ThinkCast puts you at the intersection of business and technology with insights from the top analysts on how ...
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