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Conference Highlight May 13 2025
... announcements and insights coming out of the conference. You can read the highlights from Day 1 here. On Day 2 from the conference, we are revealing the top trends in D&A for 2025, discussing the impacts of generative AI on data governance operations, and exploring the future of analytics. Be sure to check this ...
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Research Mar 2017
... Realizing the business benefits of D&I requires a top-down approach of structured interventions to establish data-driven decision making and mitigate the effect of bias. HR IT application leaders must make D&I enablement a key component of their HCM technology strategy. Impacts Analysis Definition of Diversity ...

Analyst(s):   Melanie Lougee   |   John Kostoulas
Research Jan 2021
... is the first step application leaders must take to gain the context needed for risk management. We outline the top five priorities for managing AI risk in your organization. Overview Strategic Planning Assumptions Analysis Impacts and Recommendations Gartner Recommended Reading Note 1. Explainable AI Resources ...

Analyst(s):   Avivah Litan   |   Anthony Mullen   |   Jeremy D'Hoinne
Research Feb 2017
... In the annual CIO survey, digital multichannel customer engagement is the top priority for life science companies, yet most CIOs struggle with harvesting results from digitalization. Life science CIOs must establish stronger enterprise leadership to impact the business with digital initiatives. Data ...

Analyst(s):   Stephen Davies   |   Michael Shanler
Research Jun 2021
... growth due to pandemic impacts. Technology and service providers can better position their offerings by understanding growth drivers and peer vendor performance across CRM markets and subsegments. Overview Market Share Data Overall Market Segment Performance Analysis Top Vendors Analyzed Mergers and Acquisitions ...

Analyst(s):   Julian Poulter   |   Amarendra .   |   Neha Gupta   |   Yanna Dharmasthira
Research Sep 2023
... growth was driven by acceleration in adoption of technology such as cloud, automation and AI, to provide an enhanced employee experience and a smarter customer experience to clients. Overview Market Share Data Overall Market Segment Performance Analysis Top Vendors Analyzed Other Notable Vendors Mergers ...

Analyst(s):   Kanchi Bindal   |   Alexandre Oddos   |   Julian Poulter   |   Yanna Dharmasthira
Premium Research Jan 2024
... insurance strategic planning assumptions focus on technologies such as generative AI and hyperautomation that go beyond the tried and true and shift the balance to a more innovative portfolio of IT spending. Insurance CIOs must rebalance their technology spending to achieve new ROI. Overview Strategic Planning ...

Analyst(s):   Sham Gill   |   Rajesh Narayan   |   Richard Natale   |   James Ingham   |   Kimberly Harris-Ferrante   |   Laurie Shotton
Premium Research Jan 2024
... Along with the pressure to help their organizations achieve their mission through the strategic use of technology, they will see new approaches to governance and decisions around these technologies. Overview Strategic Planning Assumptions Analysis A Look Back Gartner Recommended Reading Gartner Research ...

Analyst(s):   Dean Lacheca
Research May 2025
... Translation technology, enhanced by AI, can revolutionize customer service by eliminating accent biases and language barriers. Customer service and support leaders should strategically evaluate these technologies to achieve success in a diverse language service and support offering. Overview Strategic Planning ...

Analyst(s):   Scott Frederick   |   Rupinder Chandhok
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