Key Trends and Challenges Tech Services Leaders Must Address in 2026

On-demand

Recorded Date April 09, 2026

45 minutes

What you’ll learn

Tech services practice leaders enter 2026 navigating fluctuating growth, converging markets, intensifying competition, and a fundamental shift driven by AI‑enabled service delivery. At the same time, asset‑based offerings and AI continue to cannibalize traditional services models, demanding a bold re‑examination of practice strategy, differentiation, and operating rhythm. This webinar outlines the most critical priorities for Tech Services Practice Leaders in 2026 and the actions required to set the pace for practice success. 


  • Operationalize AI holistically across your practice — in delivery models, workforce capabilities, and client engagements

  • Adapt service strategies as tech markets converge, establishing a clear forward vision and competitive positioning for sustainable impact

  • Reinvent services differentiation, building distinctive offerings, strengthening your ecosystem, and shaping innovative commercial models


Return to this web page to watch the webinar. Contact us at gartnerwebinars@gartner.com with questions about viewing this webinar.

Meet your hosts

Cathy Tornbohm

Distinguished VP Analyst, Tech Product Manager

Craig Lowery

VP Analyst

Ted Chamberlin

Sr Director Analyst

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