Special Reports on Emerging Trends, Topics and Innovations

These are high-impact topics relevant to a variety of business and IT roles and industries across the globe. Gartner provides the insight and guidance clients need to understand the risks and opportunities around these topics and to help them make smart decisions based on the priorities for their organization.

Fostering Data Literacy and Information as a Second Language

The emergence of data and analytics capabilities, including artificial intelligence, requires creators and consumers to “speak data” as a common language. Data and analytics leaders must champion workforce data literacy as an enabler of digital business, and treat information as a second language.

Craft Your Artificial Intelligence Strategy

As a CIO, you don't need to be a mathematics genius or have a PhD in software engineering to make sense of AI for your business. You don't have to make massive investments in infrastructure and personnel in order to start applying AI's potentially transformative technologies.

Predicts 2018: Stimulate Creativity to Generate Success

Future predictions support the goals of capturing value from new opportunities and overcoming threats. CIOs and technology business unit leaders must follow future trends but actively stimulate efforts to innovate and disrupt.

Implementing and Executing Your Internet of Things Strategy

Internet of Things is the foundation on which digital businesses are built. We examine three challenges that organizations must address early in their IoT transformation: developing stakeholder confidence, choosing the right technical strategy and executing that strategy.

Make Digital Business Transformation a Practical Reality

The executive ambition for growth from digital business is primed and it's time to execute. CIOs leading digital business transformations can use this research to partner with business peers to build the customer solutions and operational capabilities that make digital business a practical reality.

Maverick* Insights Drive Creative Destruction of Business as Usual

Digitalization's pace and scale subverts conventional business thinking with constant "creative destruction." Faced with such turmoil, IT and business leaders must think and act in unconventional ways for their organizations to thrive. Maverick research exposes unconventional thinking and advice.

Make CRM and Customer Experience a Technical Reality

Behind every successful customer experience lives a complex, highly integrated and tightly orchestrated ecosystem of events, content, technologies and skills that must come together to make the customer experience a reality.

Business Benefits of the Internet of Things: A Gartner Trend Insight Report

IoT rollouts continue to move from trials to full deployments. IoT is providing business benefits, such as operational efficiency and workforce productivity. IoT solutions must demonstrate measurable benefits and business value for success. Opportunities and Challenges.

Applying Artificial Intelligence to Drive Business Transformation

Artificial intelligence technologies are dauntingly complex, even to the experts. But CIOs and IT leaders don't need advanced degrees to assess AI's business potential or to start working with AI capabilities. This Gartner Trend Insight Report offers practical guidance on what steps to take.

Scaling Bimodal — Fusing IT With the Business

To scale bimodal, CIOs and their teams, in partnership with the business, must create new approaches and capabilities that will involve and touch the whole organization — with business and IT governance front and center.

Capitalizing on Your Business Ecosystems

Innovations in technology have driven ever-increasing interconnection at every level of business. Now, the vast majority of organizations exist in multiple overlapping and interconnected business ecosystems.

IoT Technology Disruptions

IoT's rapidly evolving technologies have ushered in innovative disruptions at a breakneck pace. This report highlights Gartner research that covers these IoT technical disruptions in five key areas: security, artificial intelligence, data and analytics, communications, and endpoint technology.

Digital Trust: Redefining Trust for the Digital Era

Trust is essential for a CIO to understand and prioritize, and digital trust has emerged to address the radically changed requirements of agency, scope and spontaneity needed in a volatile digital business world.

Leadership in the Digital Age

The digital age poses new challenges and opportunities to CIOs and IT leaders. Both the rapid changes in technology and the unprecedented volume of disruption exacerbate the need for excellent leadership. This special report presents Gartner's insights and advice on becoming a digital-era leader.

Digital Disruption and the New Disruptors: Recognize, Prioritize and Respond

A stream of innovation in technology and digital business models continues to disrupt markets and challenge established incumbents. As digital business continues to grow, CIOs will need to increase their ability to recognize, prioritize and respond to digital disruption.

Future of Experience

The promise (and sometimes the reality) of technology has set expectations for every interaction that cannot be undone. Technology has, in essence, shifted power to the user. Understanding that shift is fundamental when thinking about the future of experience. It has touched everyone.

Internet of Things — IoT's Challenges and Opportunities in 2017

IoT is the technology foundation of digital business. Although it presents myriad opportunities for leading organizations to address their business issues, key technical and business challenges must be overcome in order for IoT to fulfill its promise.

Supporting Cost Optimization in the Business – A Gartner Trend Insight Report

The greatest opportunities to "optimize" a business are outside the information technology function. CIOs can support cost optimization beyond IT, and drive improved business performance.

Practical Blockchain: A Gartner Trend Insight Report

The Blockchain Revolution Promises to Touch Every Industry. This report explains the practical realities facing CIOs, business leaders, developers and adopters of blockchain.

Predicts 2017: Lead, Follow, or Get Out of the Way: A Gartner Trend Insight Report

Technology related landscapes are becoming more perilous to navigate. CIOs and business leaders must note that tipping points can become tripping points if they are not prepared to be bold in adopting digital innovation. In Gartner’s Trend Insight Report on the Strategic Predictions for 2017, we explore predictions that allow companies to plan strategically for both expected and unexpected change.

Digital Economics: Disruption and the Digital Value of Business

The acceleration of digital business requires action to connect IT advances with emerging business models to drive growth in business value. CIOs and chief data officers should use "digital economics" to exploit these new value opportunities.

Cybersecurity: A Foundation for Digital Business

Cybersecurity is a critical part of digital business with its broader external ecosystem and new challenges in an open digital world. The scope of cybersecurity is expanding and becoming digital security. Gartner’s latest research explores what Security Leaders and CIOs alike need to know about the new reality.

Adapting Your IT Strategy for a Cloud-Dominated Business Application Environment

The advent of cloud computing created a new way of deploying and using the major business applications that are vital to organizations. But this seemingly simple new model raises a host of complex questions. Gartner's Special Report highlights new and recent research to guide CIOs and IT leaders in adapting their IT strategy to this business reality.

Targeting New Buyers of IT

Non–IT business people have become empowered to make IT purchasing decisions more than ever before. These new buyers of IT add massive complexity to how enterprises buy technology — and therefore, they add massive complexity to how technology and services providers go to market. Our collection of research provides business leaders in technology and service providers with the insight required to adapt strategies to this new buying reality.

Coming to Terms with Business Unit IT to Prepare for Digital Business

CIOs and IT leaders must not let the problem of business unit IT drag on into future generations to hinder their chances to harness the power of digital.

Explore Algorithmic Business to Drive Differentiation

Business and IT leaders need to step up to the growing business opportunities enabled by algorithms. While algorithms are not new, they are moving front and center in the race for competitive differentiation as leading organizations uncover their true value.

Cost Optimization in the Age of Digital Business

Many organizations are already behind the curve in terms of funding digital business. An economic slowdown further threatens organizations' ability to make these investments. CIOs must be proactive about IT and business cost optimization to fund digital business.

Deliver on the Promise of Bimodal

Enterprises must innovate with a range of technologies and transform the business at speed. This special report provides insight on developing and scaling an enterprise bimodal capability to enable exploratory, innovative responses.

Rising to the Challenge of Digital Business: Key Insights From the 2015 Gartner Symposium/ITxpo Keynote

Algorithms define the future of digital business. They turn big data into insights, automate processes, and differentiate products and services.

Entering the Smart Machine Age

Senior business and IT leaders are stepping up to a broad range of opportunities enabled by smart machines. While they do not have to understand all of the capabilities and limits of smart machines, they do need their teams to be versed enough to exploit the opportunities and disabuse the myths.

Delivering Business Value With a Digital Workplace

New technologies will undoubtedly help organizations become more innovative, respond more quickly to accelerating business cycles, become more customer centric and more collaborative. And of course new technologies are an inherent part of the transition to digital business. The digital workplace is a business strategy to promote employee agility and engagement through a more consumerized work environment. Done well, the digital workplace becomes the mechanism to enable organizations to successfully introduce and exploit new and emerging technology.

How to Build a Mobile Digital Presence

Businesses know that they must deliver compelling mobile experiences, yet IT Leaders often struggle to understand just how to achieve this. This special report helps master the four essential topics for building out a digital mobile presence: methods, people, technology and delivery.

Advancing Business With Advanced Analytics

Advanced analytics goes beyond the traditional role of basic analytics — advanced analytics is future-oriented, focused on driving business decisions based on explaining, anticipating and optimizing outcomes, behaviors and processes. Business and IT leaders are boosting investment in this area. This Gartner special report offers analysis and recommendations on the role of advanced analytics, the tools, techniques and best practices.

Customer Experience Emerges as the New Competitive Battlefield

Greater competition and growing consumer power have eroded traditional product- and service-based differentiation, forcing firms to seek new, more durable forms of competitive advantage. Many business and IT leaders see the customer experience as a sustainable source of competitive differentiation.

C-suite Perspectives: 2015 CEO Survey

Gartner's 2015 CEO and Senior Executive Survey finds that growth is the priority and technology is a primary tool, but the need for deep, structural change is not yet fully recognized.

Global Perspectives: CIO Agenda 2015

Building on the 2015 Gartner CIO Survey, in this report we interpret and augment the advice from "Flipping to Digital Leadership: The 2015 CIO Agenda" for specific industry and geographic contexts.

The Ongoing Opportunity for IT Cost and Value Optimization

The need to control IT costs and get the most from IT investments remains. Our research on IT cost and value optimization provides leaders across the IT organization — from the CIO to the application manager — with ongoing insights and best practices.

The Nexus of Forces: Social, Mobile, Cloud and Information

The nexus of forces describes the convergence and mutual reinforcement of four interdependent trends: social interaction, mobility, cloud, and information. The forces combine to empower individuals as they interact with each other and their information through well-designed ubiquitous technology.

Special Reports Helping Clients Make Strategic Technology Decisions

Our clients make important multi-year technology investments in the face of uncertainty and risk. These Special Reports provide insights designed to keep clients at the forefront of strategy and technology to help make investment decision as well as anticipate important shifts around the trends driving the industry forward.

2017 Hype Cycles Highlight Enterprise and Ecosystem Digital Disruptions

Leading CIOs are engaged across and outside their enterprises to create new business opportunities and improve operational effectiveness. Gartner's 2017 Hype Cycle special report focuses on the biggest trends influencing technology-enabled businesses.

Cool Vendors 2017 - Stand Up to Be Noticed, Stand Out to Lead

For a smaller vendor, getting noticed is necessary to grow into relevance. Standing out with a new capability or disrupting your way into the spotlight is important. Gartner's Cool Vendor Report for 2017 features providers that are exploiting digitization, IoT and other areas to build the next generation of innovation.

Top Strategic Predictions for 2018 and Beyond

Technology-based innovation arrives faster than most organizations can keep up with. Before one innovation is implemented, two others arrive. To cope, CIOs in end-user organizations must learn to develop an appropriate pace for digital change.

Gartner's 2016 IT Market Clocks: The Digital Transformation Imperative Demands Rapid IT Modernization

Digitalization is rapidly spreading in all organizations, changing business processes and accounting for an increasingly larger share of IT budgets. Investing in new technologies and knowing when to disinvest in obsolete/outdated IT assets are equally important. IT Market Clocks can help IT leaders in the decision-making process, providing critical elements to optimize the allocation of IT budget’s resources for maximizing business value.

Gartner Worldwide IT Spending Forecast

The Gartner Worldwide IT Spending Forecast is the leading indicator of major technology trends across the devices, IT services, data center systems, enterprise software and telecom services markets, and across geographies. IT and business executives are using these highly anticipated quarterly reports as they refine their strategy and road map to prioritize investments and identify opportunities within the IT market, and to base their critical business decisions on proven methodologies.

Role-Specific Special Reports

We also cover trending topics that have high impact to clients in specific technology areas.

Gartner for Technical Professionals: 2018 Planning Guide Overview
We live in an era of exponential change, driven not only by advances in specific technologies, such as AI and marketing analytics, but also by the way those technologies are combined (for example, marketing analytics powered by AI). Today, keeping up with the trends in your core discipline is not enough — you must also understand what is happening in adjacent disciplines.

Supply Chain Leaders Must Be Prepared to Transform in a Disruptive World

Supply chain organizations must cope with growing demand, supply and product disruption. This research presents supply chain leaders with an extensive body of research on how to prepare for disruption and transform their supply chains to improve performance.

Internet of Things — IoT's Challenges and Opportunities in 2017

IoT is the technology foundation of digital business. Although it presents myriad opportunities for leading organizations to address their business issues, key technical and business challenges must be overcome in order for IoT to fulfill its promise.

The Future of IT Sales: Understanding Buyer Readiness

Aligning sales processes with actual buyer readiness is an entirely new way to think about improving sales effectiveness and performance. Sales enablement leaders must work to eliminate the misalignment between what customers want and what sales does to create a more engaging buyer experience.

Deconstructing Supply Chain Analytics

Supply chain analytics are essential to creating a profitable response to market demand. This research will provide supply chain strategists with answers to three critical questions: What are supply chain analytics, how should they be adopted and why adopt them?