Organizational Change Management Is Critical for ERP-Enabled Transformation

Archived Published: 07 October 2015 ID: G00292505

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Organizations that underestimate the importance of organizational change management in ERP projects often fail to achieve desired business outcomes. ERP leaders must ensure that the majority of ERP projects are treated as business change projects.

Table of Contents

  • Introduction
  • Analysis
    • Ensure Business Leaders Understand the Magnitude of Change for the Organization, and the Importance of Managing the Changes Associated With the ERP Project
    • Secure Executive Leadership and Commitment to the ERP-Enabled Business Change Project, Then Clearly Define OCM Responsibilities
    • Embed Organizational Change in the ERP Project Plan and Approach From the Outset
    • Build and Execute a Comprehensive Organizational Change Approach That Covers Both the "Art and Science" of Successful Change
    • Case Study 1
    • Case Study 2
  • Gartner Recommended Reading
© 2015 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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