3 Key Best Practices in Buying Application Testing Services — Learn From 177 Reference Clients

Published: 23 April 2018 ID: G00351757

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Many organizations use service providers for testing, especially to speed up delivery of new functionality for an increasing complex hybrid application portfolio. This document highlights best practices for sourcing and vendor management leaders to contract for application testing services.

Table of Contents

  • Introduction
  • Analysis
    • Verify the Automation Framework Before Signing, and Enforce a Gradual Expansion of Intelligent Automation
    • Closely Track Providers' Mobile, Analytical, Agile and DevOps Testing Capabilities, as They Are Rapidly Increasing in Relevance
    • Separate the Pricing Mechanism From Service Metrics, and Keep the Total Cost to a Measurable Outcome With Associated Provider Risk
  • Gartner Recommended Reading
© 2018 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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