Market Guide for Telecom Expense Management Services, 2018

Published: 02 May 2018 ID: G00333031

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Optimizing costs and managing efficiencies within dispersed IT and communications estates will challenge enterprises. IT infrastructure and operations leaders should evaluate evolved telecom expense management offerings for a cost-effective and efficient solution to I&O costs.

Table of Contents

  • Market Definition
    • Market Description
  • Market Direction
    • TEM Services Beyond Fixed and Mobile
    • Enterprise Moves to Outsourced and Managed Services
    • Enterprises Will Use the Analytics Data for Making Top-Down and Bottom-Up Decisions in Context
    • TEM Will Require Greater Platform Automation Balanced With Service Delivery
  • Market Analysis
    • Enterprise Requirements Vary by Size and Scope
    • Evolution of Procurement Practices — Managed Services Dominate
    • Factors Influencing TEM Vendor Selection
  • Representative Vendors
    • Asignet
    • Calero
    • Cass Information Systems
    • Cimpl
    • Dimension Data
    • Ezwim
    • ICOMM
    • MDSL
    • Network Control
    • RadiusPoint
    • Sakon
    • Tangoe
    • Tellennium
    • TNX
    • Veropath
  • Market Recommendations
  • Gartner Recommended Reading
© 2018 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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