Gartner Research

ERP Implementation: To Avoid Project Failure, Assess the Impact of Change Before Starting Configuration

Published: 25 March 2010

ID: G00175353

Analyst(s): Pat Phelan


For ERP projects that have failed, we explored how the enterprises' handling of the business impact of change contributed to the failure. What we learned will help other enterprises that are planning packaged application projects avoid common mistakes.

Table Of Contents
  • Overview
  • What Went Wrong
  • How to Get the Most Out of the Business Impact Assessment Activity

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