Gartner Research

Selection Criteria Details for Intelligent Business Process Management Suites

Published: 17 November 2011

ID: G00219274

Analyst(s): Jim Sinur , W. Roy Schulte

Summary

Successful selection of an intelligent business process management suite requires a common set of criteria for evaluating critical areas of iBPMS functionality. This research examines the key features to consider when evaluating an iBPMS.

Table Of Contents
  • Overview

Analysis

  • Introduction
  • BPM Plus iBPMS: Intelligent Management of Process Outcomes
    • BPM and iBPMSs Enable Managers to Meet New Business Demands
    • The iBPMS Brings Intelligent Control and Management to Business Processes
    • Managing End-to-End Workflow and Providing a Window Into Processes
    • Four Main Scenarios Will Typify iBPMS Usage
  • The 10 Major Areas of Functionality of an iBPMS
    • Guiding Principles of a Good iBPMS
  • A Detailed View of the 10 iBPMS Core Components
    • The Process Orchestration Engine Drives the Process From One Activity to Another
    • The Model-Driven Composition Environment Helps Design Processes and Their Supporting Activities
    • Content Interaction Management Supports the Content Needed to Complete Process Activities
    • Human Interaction Management Enables People to Interact Naturally With Processes
    • Connectivity Links Processes to the Resources They Control
    • Active Analytics Are Needed to Monitor Activity, Progress and Changes in Processes
    • On-Demand Analytics Are Needed to Measure and Project Process Outcomes
    • Business Rule Management Is Needed to Guide and Implement Process Agility
    • Management and Administration Features Help Monitor and Adjust the iBPMS
    • The Process Component Registry/Repository Provides Component Leverage and Reuse
  • Consider the Overall Product Experience
  • Prebuilt Frameworks, Models, Flows, Rules and Services Add Value

Recommended Reading

©2019 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.