Gartner Research

Market Share Analysis: IT Operations Management Software, Worldwide, 2012

Published: 03 May 2013

ID: G00249133

Analyst(s): Matthew Cheung , Laurie Wurster , Federico De Silva

Summary

The IT operations management software market grew 5% to reach $18 billion in 2012; however, the Big Four surrendered share and stunted market growth, while a new generation of ITOM vendors grew significantly faster than the market.

Table Of Contents

Market Share Data

Overall Market Segment Performance Analysis

Top Vendors Analyzed

  • IBM Retains No. 1 ITOM Leadership Position, Despite Flat Growth
  • CA Technologies Maintains No. 2 Ranking, Despite a Rocky Growth Year
  • BMC Software Slowly Closes the Gap on Second-Ranked CA Technologies
  • Microsoft — Relatively Narrow ITOM Portfolio Grabs Onto Big Four Share
  • HP Slips Further From One of the ITOM Big Four Ranking

Other Notable Vendors

  • ServiceNow — Cloud-Based Business Model Continues to Fly High
  • SolarWinds — Strong Winds Fueled by Value-Priced Tools
  • Splunk Makes a Splash in ITOM
  • VMware Penetrates Deeper Into ITOM Territory
  • ITOM Software Vendors

Mergers and Acquisitions

Recommended Reading

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