Gartner Research

Social Employee Recognition Systems Reward the Business With Results

Published: 06 December 2013

ID: G00255299

Analyst(s): Yvette Cameron


HR and business leaders worldwide are benefiting from migrating traditional employee reward and recognition programs to a new generation of social-enabled technologies that support pay-for-performance strategies and help align recognition and reward initiatives with company brand and culture.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • HR and business leaders utilizing social employee recognition and reward systems report significant improvement in employee engagement and business outcomes
  • The use of social and gamification concepts by HR, IT and business leaders is transforming reward programs with accelerated adoption and sustained results, but inherent risks must be effectively monitored and managed
  • Social recognition and reward concepts enable HR leaders to re-evaluate traditional approaches to performance management, employee referrals and other talent management systems

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