Gartner Research

Measuring Employee Engagement: Past, Present, Future

Published: 03 April 2015

ID: G00275555

Analyst(s): Yvette Cameron, Helen Poitevin , Ron Hanscome


Before investing in employee engagement improvements through digital workplace initiatives, IT leaders must first understand what engagement is and how it is measured.

Table Of Contents
  • Key Challenges



  • Identify Engagement Drivers
  • Evaluate Employee Engagement Measurement Methods
  • Seek Opportunities to Leverage Employee Engagement Measurement in Decisions Related to Business Operations, Work Patterns and Individual Career Development

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