Gartner Research

Survey Analysis: Citizen Development Is Happening and IT Needs to Be More Engaged

Published: 28 September 2017

ID: G00324372

Analyst(s): Jason Wong

Summary

Application leaders are facing increasing pressure from the business to modernize applications and create new web and mobile apps. To meet the surging demand, IT must embrace and encourage citizen development initiatives to democratize app development at scale and velocity.

Table Of Contents

Survey Objective

Data Insights

  • More Than Half of Respondents Already Have or Plan to Initiate Citizen Development Programs
  • Citizen Development Is Most Active in Lines-of-Business and Operations Units but With Limited IT Involvement
  • Citizen Development Is Driven by Need for Speed, While Ease of App Building Is Most Important Tool Criterion
  • Business Analysts With Business Process Modelling Skills Are Top Choices for Citizen Developers
  • Citizen Developers Mostly Build Desktop Client Apps but Success KPIs Are Typically Not Tracked
  • Methodology
  • Definitions

Gartner Recommended Reading

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.