Gartner Research

IT Key Metrics Data 2018: Key Industry Measures: Cross Industry Analysis: Multiyear

Published: 11 December 2017

Summary

This research contains enterprise-level IT spending and staffing metrics, as well as business productivity ratios across all industries (“Cross Industry”) in aggregate. Information provided was collected between 2013 and 2017 from a global audience of CIOs and IT Leaders.

Included in Full Research

  • How Does Your IT Organization Stack Up Against the Competition?
    • IT Key Metrics Data Research Background
    • IT Key Metrics Data Key Industry Measures Overview
    • Using This Research
    • Gartner’s ITBudget Tool: Compare Your IT Metrics to Your Industry
    • Gartner IT Key Metrics Data Series
    • IT Key Metrics Data Source
    • Data Variations
  • Demographics
    • Cross Industry Definition
  • IT Investment Measures
    • Total IT Spending/Budget Definition
    • Points of Clarification
    • IT Intensity
    • IT Spending as a Percent of Revenue
    • IT Spending as a Percent of Operating Expense
    • IT Spending per Employee
    • IT Full-Time Equivalents as a Percent of Employees
    • IT Spending Percent Change
    • Agility: Revenue Percent Change Versus IT Spending Percent Change
    • Agility: Operating Expense Percent Change Versus IT Spending Percent Change
  • Business Productivity Ratios
    • Revenue per Employee
  • IT Resource Distributions
    • IT Operational Versus Capital Spending
    • Strategic IT Spending Portfolio: Run, Grow and Transform the Business IT Spending
    • IT Spending by Funding Source
    • IT Spending by Asset Category
    • Distribution of IT FTEs: Insourced Versus Contractor
    • Distribution of IT Resources by IT Functional Area
  • Conclusions
  • Related IT Key Metrics Data Research
  • Appendix: Exploring Gartner's Prescriptive Benchmark Analytics Capabilities
    • Gartner Benchmark Analytics and Case Studies

Analysts:

Linda Hall,  Eric Stegman,  Shreya Futela,  Disha Badlani

Access Research

Already a Gartner client?

To view this research and much more, become a client.

Speak with a Gartner specialist to learn how you can access peer and practitioner research backed by proprietary data, insights, advice and tools to help you achieve stronger performance.

By clicking the "Continue" button, you are agreeing to the Gartner Terms of Use and Privacy Policy.

Gartner research: Trusted insight for executives and their teams

What is Gartner research?

Gartner research, which includes in-depth proprietary studies, peer and industry best practices, trend analysis and quantitative modeling, enables us to offer innovative approaches that can help you drive stronger, more sustainable business performance.

Gartner research is unique, thanks to:
Independence and objectivity

Our independence as a research firm enables our experts to provide unbiased advice you can trust.

Actionable insights

Not only is Gartner research unbiased, it also contains key take-aways and recommendations for impactful next steps.

Proprietary methodologies

Our research practices and procedures distill large volumes of data into clear, precise recommendations.

Gartner research is just one of our many offerings.

We provide actionable, objective insight to help organizations make smarter, faster decisions to stay ahead of disruption and accelerate growth.

Tap into our experts

We offer one-on-one guidance tailored to your mission-critical priorities.

Pick the right tools and providers

We work with you to select the best-fit providers and tools, so you avoid the costly repercussions of a poor decision.

Create a network

Connect directly with peers to discuss common issues and initiatives and accelerate, validate and solidify your strategy.

Complementary related insights

Gartner clients can log in to access the full library.

Article

A Cost Optimization Strategy for I&O Leaders in Uncertain Times
Research

4 Ways Generative AI Will Impact CISOs and Their Teams
Research

Create a 3-Pronged Technology Cost Optimization Strategy to Match Your Economic Reality
Research

Executive Essentials: Develop a Strategic Approach to IT Cost Reduction, Optimization and Investment
Webinar

The Art of the 1-Page Strategy: 4 Simple Steps to Unlock Success
Webinar

7 Disruptions You May Not see Coming in 2023-2028

Experience Information Technology conferences

Join your peers for the unveiling of the latest insights at Gartner conferences.

View Conferences

©2022 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.