Gartner Research

Minimize These Top Three SAP Software Audit Risks: Indirect Access, User Profiling and S/4HANA Pressure

Published: 13 December 2017

ID: G00341397

Analyst(s): Roberto Sacco , Bill Ryan

Summary

Gartner has seen a significant increase in SAP audit inquiries. We highlight the three most common areas of risk related to SAP audits and identify how sourcing and vendor management leaders can best prepare for and mitigate them.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Quantify Indirect Access Exposure
    • Diageo Court Case on SAP Indirect Access
    • Define "Indirect Access"
    • Identify and Categorize Integration Points to Mitigate Risk
    • Factor In SAP's New Approach to Indirect Fees
  • Leverage Hana and S/4HANA Adoption to Resolve Compliance Exposure, but Only If a Thorough Assessment Results in a Strong Business Case
    • Sales of S/4HANA Are of Vital Strategic Importance to SAP
    • SAP Customers Are Not as Fast to Adopt S/4HANA as SAP Would Like
    • Audits Are Used to Encourage Adoption of S/4HANA
  • Ensure That Any Lower-Cost SAP Named User Listed in Your Contract Is Well-Justified by Quantified Volume and Type of Access
    • Guidelines for Classification of SAP Users, Outside of the Functional or Usage Restrictions in the Contract

Gartner Recommended Reading

©2019 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.