Gartner Research

Competitive Landscape: Agile and DevOps Services

Published: 22 January 2018

ID: G00340630

Analyst(s): Fabio Di Capua , Patrick Sullivan , Neil Barton


As the importance of rapid time to market grows, technology business unit leaders who offer agile and DevOps services must differentiate their businesses by focusing on results and outcomes rather than methods and tools.

Table Of Contents


  • Competitive Situation and Trends
    • Differentiation Is a Challenge
    • Buyers Value Knowledgeable Specialists Over Methods and Tools
    • Sourcing and Procurement Teams Find Agile Challenging
    • Agile and DevOps Require a New Style of Contract
  • Market Players
  • The Future of Competition
    • Demonstrate Results, Not Processes
    • Emphasize the Quality of Your Specialists
    • Demonstrate Software Quality
    • Use Creative Contracting Models
  • Competitive Profiles
    • NTT DATA
    • Luxoft
    • Ciklum
    • Credencys
    • Skookum
    • Icon Agility Services
    • RapidValue
  • References and Methodology
  • Definitions

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