Gartner Research

Use These Recommended Life Spans to Guide Mobile, PC and Other Device Replacement Strategies

Published: 12 April 2018

ID: G00350411

Analyst(s): Federica Troni, Stephen Kleynhans


Managing the realistic useful life spans of devices improperly risks reduced employee productivity and engagement, and higher TCO. I&O leaders should use the life span estimates and approaches in this document to guide their device-replacement schedules and strategies.

Table Of Contents
  • Key Challenges



  • Assess the Remaining Life Span of the Installed Base
  • Determine the Optimal Life Span of Devices
  • Support the Needs of Workers Across the Organization by Adopting a Range of Life Span Policies
  • Device Life Cycles, by Category
    • Desktop and All-in-One Computers
    • Notebook, Two-in-One and Mobile Thin-Client Computers
    • Fixed and Mobile Performance Workstations
    • Tablets
    • Fixed Thin-Client Computers
    • Smartphones

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