Gartner Research

Critical Capabilities for Unified Endpoint Management Tools

Published: 29 August 2018

ID: G00354835

Analyst(s): Bryan Taylor, Manjunath Bhat , Rob Smith , Rich Doheny , Chris Silva


An emerging class of endpoint management tools is streamlining endpoint operations by providing a single solution to manage a broad range of endpoints, including the Internet of Things, mobile devices and PCs. I&O leaders must understand these tools’ capabilities to apply to their businesses today.

Table Of Contents

What You Need to Know


  • Critical Capabilities Use-Case Graphics
  • Vendors
    • BlackBerry
    • Citrix
    • IBM
    • Ivanti
    • Microsoft
    • MobileIron
    • Sophos
    • VMware
  • Context
  • Product/Service Class Definition
  • Critical Capabilities Definition
    • Product Share, Presence and Revenue
    • Modern Management
    • IoT and Wearables Management
    • Containment and PIM Functionality
    • Application Management
    • CMT Integration
  • Use Cases
    • Global Deployment
    • Mixed App Delivery
    • Multiplatform Device Management
    • Nontraditional Device Management
    • PC Management Migration
    • Unmanaged Devices

Inclusion Criteria

Gartner Recommended Reading

  • Critical Capabilities Rating

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.