Gartner Research

The Art of Building High-Performing Teams

Published: 21 September 2018

ID: G00369649

Analyst(s): Daniel Sanchez Reina


High-performing teams stand out because they consistently outperform other teams. Although building high-performing teams can often feel more like art than science, there are a set of practical steps that CIOs can leverage to build those abilities in their teams.

Table Of Contents


  • Develop the Team’s Narrative
    • Why Statement
    • Ruling Behaviors
    • Conflict Management Rules
    • Hacks
  • Promote Trust
    • Hacks
  • Communicate Clear Roles and Expectations
    • Hacks
  • Foster an Equity Attitude (aka Ownership)
    • Hacks
  • Ensure Seamless Communication
    • Hacks
  • Instill a Growth Mindset
    • Hacks

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