Gartner Research

Hype Cycle for Digital Life and P&C Insurance, 2019

Published: 15 July 2019

ID: G00369672

Analyst(s): Laurie Shotton


Emerging technologies are progressing rapidly and are key to more-advanced stages of insurance digital maturity. Life and P&C insurance CIOs can use this Hype Cycle to prioritize IT investments on key technologies that align to their firms’ business vision as they shift to a digital business focus.

Table Of Contents


  • What You Need to Know
  • The Hype Cycle
  • The Priority Matrix
  • Off the Hype Cycle
  • On the Rise
    • Next-Generation PHR
    • Quantum Computing
    • Life Insurance Platform as a Service (LIPaaS)
    • Distracted Driving Technologies
    • Facial Analytics
    • Behavioral Analytics
    • Digital Business Technology Platform
    • Genomics and Epigenetics
    • Intelligent Process Automation
    • Insurance Wallets
    • Reward and Loyalty Platforms
    • Digital Experience Platform
    • IoT Platforms
    • Digitally Engineered Underwriting
    • Electronic Health Record Data Extraction
    • Wearables
  • At the Peak
    • Digital Advisors
    • Autonomous Vehicles
    • Full Life Cycle API Management
    • Connected Home
    • Artificial Intelligence
    • Blockchain in Insurance
    • Life Insurance Fraud Analytics
    • Commercial UAVs (Drones)
    • Conversational Platforms
  • Sliding Into the Trough
    • Life Insurance Policy Administration/Management SaaS
    • Robotic Process Automation
    • Advanced Analytics Solutions
    • P&C Insurance Fraud Analytics
    • Telematics
  • Climbing the Slope
    • P&C Core Platforms
  • Appendixes
    • Hype Cycle Phases, Benefit Ratings and Maturity Levels

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