Gartner Research

Pursue a Pragmatic Center of Excellence to Boost Your Artificial Intelligence Strategy

Published: 01 October 2019

ID: G00426701

Analyst(s): Anthony Mullen , Jim Hare , Whit Andrews , Bern Elliot


To make the most of AI, application leaders should set up a center of excellence (or leverage an existing related one) that nurtures agility and flair. Organizations intend to broaden the scope of their AI adoption and need a central strategy for governance.

Table Of Contents
  • Key Challenges



  • Set Up an AI COE With a Charter for Flexibility
  • Assign Resources to Your COE and Ensure Accountability
  • Set Measurable Goals for Your COE

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.