Gartner Research

The Future of Apps Must Include Citizen Development

Published: 04 October 2019

ID: G00389129

Analyst(s): Jason Wong, Mark Driver, Saikat Ray

Summary

Business units increasingly control their own application development efforts, of which citizen development will play a crucial role in the future of apps. Application leaders need to help define, guide and optimize citizen development to maximize mutual benefits for business and IT.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Mitigate Shadow IT Risks by Defining Safe Zones
  • Enable Self-Governing Citizen Development Practices With a CoP
  • Improve Outcomes Through Joint Business and IT Selection of the Right Tools

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