Gartner Research

How HCM Technologies Can Scale Inclusion in the Workplace


Inclusion is a critical success factor for business performance, even in organizations with an already diverse workforce. Application leaders must leverage HCM applications toward scaling interventions for monitoring, measuring and enhancing workplace inclusion.

Published: 22 January 2020

ID: G00466196

Analyst(s): John Kostoulas Melanie Lougee Jason Cerrato

Table Of Contents
  • Impacts


Impacts and Recommendations

  • Inclusion Interventions Need Continuous Analysis of How People Interact and Perceive the State of Inclusion Across the Organization
  • Organizations Cannot Foster Inclusion Unless Team Leaders Are Actively Involved
  • Inclusion Will Not Drive Performance Improvements Without Continuous Application in Daily Execution Activities and Decisions
  • Inclusion Is Impossible Without Removing Barriers That May Impact Sourcing or Candidate Attraction

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