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Published: 01 March 2022



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  • 企業では、パンデミックによる混乱からの急速な回復と、デジタル・ビジネスを速やかに拡大しようという推進力によって、ビジネス主導でのITサービス/ソリューションの購入が増加している。

  • 複雑なライセンス体系を伴うソフトウェアが幅広くデプロイされるケースが急増しているため、ソフトウェア資産管理 (SAM) チームは大きな負担を強いられている。

  • 一部のソーシング/調達/ベンダー管理 (SPVM) チームは既にビジネス部門と連携しているため、価値の高い活動を行えるものの、まだ限定的な範囲にとどまっている。シナジー効果をもたらすには、部署やビジネス部門を超えたコラボレーションと、業務のサイロ化の解消が求められるためである。

  • ESG (環境、社会、ガバナンス) に関する企業目標が、ベンダーの戦略と行動に影響を与え、ベンダー管理の方法にも影響を及ぼしている。



  • SPVMの責任とビジネス部門の責任を適切に区別することで、ビジネス部門のビジネス・エキスパートによるIT調達を可能にする、いわゆる「セルフサービス」を行う機会を与える

  • SAMチームのスコープとライセンス領域に関する専門知識を評価し、必要に応じSAMのマネージド・サービス・プロバイダー (MSP) によってスキル不足を埋めることで、SAM領域を成熟させる。

  • あらゆるレベルのステークホルダーとの関係を強化し、チームがこれらのイニシアティブをサポートするための適切な構造とスキルを備えているかを確認することで、SPVMの戦略を評価する。

  • ESGに関する報告をベンダー管理領域に組み込むことで、サステナビリティ (持続可能性) とダイバーシティ (多様性) の目標を達成する。

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Ryuichi Tsuchiya

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