Gartner Research

Innovation Insight for Software Engineering Intelligence Platforms

Published: 27 March 2023

Summary

Software engineering leaders often struggle to get consistent visibility into their team’s work and find metrics to measure productivity and business outcomes. They should consider software engineering intelligence platforms to unlock the value of engineering data and drive better business outcomes.

Included in Full Research

Overview

Key Findings
  • The increased diversification of software engineering roles and the proliferation of specialist tools has made it difficult for software engineering leaders to track key indicators of product success, such as value creation and developer productivity.

  • When software engineering leaders do not link team output to business outcomes, they cannot effectively communicate the value delivered by their teams.

  • Software engineering leaders want to benchmark their teams’ performance to other teams inside and outside their organization, but they lack the tools to make these comparisons.

Recommendations

Software engineering leaders should:

  • Provide consistent visibility into team productivity and customer value by using software engineering

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