Published: 04 May 2023
Emerging digital workplace tools and strategies can drive business success, but maximizing returns depends on improving digital workplace maturity. Here, Gartner provides a maturity model that IT leaders responsible for digital workplace transformation can use to align maturity with ambition.
I&O leaders often struggle to prioritize their digital workplace investments and initiatives amid changing business goals.
The number of new digital workplace technologies, management tools and strategies continues to increase as technology evolves and employees are more dependent on technology for work.
Executives’ and IT leaders’ expectations for the digital workplace are often unrealistic, given the allocated investment and priority.
I&O leaders responsible for digital workplace transformation should use Gartner’s Digital Workplace Maturity Model to:
Establish a baseline that will identify the areas of greatest need and help prioritize investment by assessing their current capabilities and planning for future-state capabilities.
Make better
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Analysts:
Dan Wilson, Matt Cain, Tom Cipolla, Stuart Downes, Tori Paulman, Mark Cleary
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