Published: 04 July 2023
Almost all CEOs are uncertain about what the next year will bring, but those in charge of FS firms are more uncertain than anyone else. FS leaders can use this research to inform their strategic choices and actions in response to trends such as risk mitigation, reglobalization, regulation and more.
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Financial services (FS) CEOs are more uncertain and more concerned than other industries about regulation and compliance, risk management, and business diversification. FS firms will eventually overcome their hesitancy and emphasize a “return-to-growth” policy. However, their responses to the 2023 Gartner CEO and Senior Business Executive Survey show that their caution is deeper (they have more reservations about the future), and thus the uncertainty will likely last longer than other industries.
The preoccupation of FS CEOs with risk management is driven by worries about factors such as geopolitics, the triple squeeze (inflation, talent scarcity and supply chain disruption) and
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