Gartner Research

Critical Capabilities for Enterprise Backup and Recovery Software Solutions

Published: 18 September 2023


Multicloud and hybrid cloud environments, SaaS workloads and ransomware threats require new capabilities from enterprise backup solutions. I&O leaders can use this research to compare 14 vendors’ backup and recovery products based on 15 critical capabilities in seven new use cases.

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Key Findings
  • Multiple backup vendors are showing increased focus on security and recovery from cyberattacks by delivering a secure and immutable backup platform, combined with immutable backup data supported by their own or OEM integrated immutable storage. This is complemented with secure managed and air-gapped backup vaults, anomaly and malware scanning of backup data and sensitive data scanning capabilities.

  • Multiple leading backup vendors have rapidly expanded on delivery of a unified, hybrid, multicloud and SaaS application data protection solution delivered by leveraging their own or OEM integrated technology to deliver a total solution with single pane of glass management. However, ease

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  • Acronis Cyber Protect
  • Arcserve UDP
  • Cohesity DataProtect
  • Commvault Backup & Recovery
  • Dell PowerProtect Data Manager
  • Druva Data Resiliency Cloud
  • HYCU Protégé
  • IBM Storage Protect Plus
  • Microsoft Azure Backup
  • OpenText Data Protector
  • Rubrik Security Cloud
  • Unitrends Backup Software
  • Veeam Backup & Replication
  • Veritas NetBackup
  • Data Center Integration
  • AWS Integration
  • Azure Integration
  • GCP Integration
  • Other Public Cloud Integration
  • Microsoft 365 Integration
  • Salesforce Integration
  • Other SaaS Integration
  • Management
  • Platform Security
  • Disaster Recovery and Orchestration
  • Ransomware
  • Indexing and Search
  • Data Efficiency/Tiering/Life Cycle
  • Sensitive Data Scanning
  • On-Premises
  • On-Premises and SaaS
  • Hybrid/Multicloud
  • Hybrid/Multicloud and SaaS
  • Data Services
  • Disaster Recovery
  • Ransomware Detection, Protection and Recovery

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Critical Capabilities: A deeper look into provider offerings

How does a Critical Capabilities report work?

As a companion to the Magic Quadrant™, a Critical Capabilities report scores competing products and services against a set of meaningful differentiators. It reveals which options are the best fit in various use cases to help you focus on the vendors best suited to your needs.

A Critical Capabilities report is more than just a diagram. You also get:

Sharper focus

Narrow down the product and service criteria most important to you.

Individualized use cases

Use interactive features to customize usage scenarios based on your organization’s unique needs.

Faster decision making

Use data to speed up provider selection and accelerate the procurement process.

A Gartner Critical Capabilities report is just one of our many offerings.

We provide actionable, objective insight to help organizations make smarter, faster technology decisions to stay ahead of disruption and accelerate growth.

Pick the right provider with confidence

We use a Critical Capabilities report, the Magic Quadrant and more to ensure you select the best-fit provider to avoid the costly repercussions of a poor decision.

Align deal structures and optimize spend

We benchmark pricing against the market so you avoid unnecessary charges.

Reduce complexity and risk

We analyze contract terms and conditions to protect you against future price increases and unanticipated costs.

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