Published: 17 January 2024
Productive conflict brings innovation, while unproductive conflict leads to stagnation. CIOs who successfully drive complex, competing digital transformational initiatives excel at mitigating the risks of unproductive conflicts. CIOs must understand and apply effective tactics to manage conflicts.
Highly effective CIOs are prioritizing the adoption of a franchise model for CxO-CIO partnerships. For such partnerships to be valuable, CIOs must be able to manage conflict productively and avoid unhealthy conflicts and clashes over the ownership and direction of technology.
Conflict management is a core competency found in CIOs leading successful digital transformational initiatives.They focus on spotting and resolving subtle frictions before they escalate.
Social and cultural intelligence are two critical power skills that enable CIOs to build stronger value-based relationships, generate positive excitement and remove interactional friction.
Highly effective CIOs who want to prevent unnecessary conflicts and
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Analysts:
Abhishek Banerjee
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