Published: 24 January 2024
Summary
CSOs put emphasis on sellers to drive quality pipeline, yet Gartner data shows prospecting sales activities can result in diminished returns. Forward-thinking CSOs include cross-functional owners that work as a team with sellers to achieve pipeline quality goals.
Included in Full Research
Overview
Key Findings
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Most sales and marketing teams still operate in their functional silos,resulting in commercial leaders lacking a clear understanding of each function’s unique role and impact on pipeline generation.
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In the 2022 Gartner B2B Buyer survey, 75% of buyers stated they prefer a rep-free experience, impacting the amount of quality interactions sellers are able to generate with buyers on their own.
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As buying behaviors and preferenceschange, some of the traditional pipeline execution tactics that sales and marketing teams rely on are no longer effective, leading to wasted time and resources.
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Building a quality pipeline in an increasingly digital sales environment
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Analysts:
Shiela Rahimian