Gartner Insights Abstract

Market Opportunity Map: IT Services, U.S. Federal Government

Published: 09 February 2024

Summary

The U.S. federal IT services market is growing at a CAGR of 8.6% and is projected to be $94.7 billion by 2027. IT services product leaders can use this research to assess the U.S. federal government competitive environment and determine which growth opportunities to pursue.

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Overview

Key Findings
  • The application services market is among the highest growth segments in the U.S. government as agencies spanning health and human services, treasury, NASA, defense and others seek to capitalize on efficiencies delivered by automation. The benefits are most often derived from commercial applications including financial management, customer relationship management, and IT operations and maintenance.

  • Agencies investing in infrastructure services are predominantly acquiring network implementation, data center management and hosted/private infrastructure operations. Government buyers are focused on extracting value through platform services that optimize operations via automation, manage cloud cost and safeguard assets with risk-based cybersecurity.

  • Agency outcomes, especially those

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Analysts:

Daniel Snyder

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