Gartner Insights Abstract

IT/OT Alignment in Transportation: Trends and Opportunities for CIOs

Published: 26 March 2024

Summary

Transportation CIOs should use these survey results to assess trends and gain internal support for the alignment of IT with operational technologies. Transportation CIOs tend to adopt more-integrated OT management; however, they need to focus on commercial outcomes and specific security risks.

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Overview

Key Findings
  • Organization: Sixty-two percent of respondents are in the later stages of IT/OT change. This is revealed by having IT and OT managed in the same group, which is a sign of higher maturity. CIO responsibility is higher at low-level technology — Internet of Things, sensors, etc. — than in most other industries.

  • Projects: Budget considerations are the top challenge in IT/OT alignment. IT/OT data integration benefits are primarily commercially oriented. They focus on such factors as sales/revenue benefits, competition as a driver and seeking competitive advantage.

  • Security: Twenty-one percent of transportation organizations surveyed dedicate 10% or more of their departmental

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