Gartner Insights Abstract

Artificial Intelligence Requires an Extended Governance Framework

Published: 04 April 2024

Summary

Data and analytics leaders are challenged to effectively govern AI due to its rapidly evolving characteristics and potential to amplify human bias. This research provides a comprehensive approach to extend governance to include AI-specific considerations like trust, transparency and diversity.

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Overview

Key Findings
  • Artificial intelligence (AI) is becoming mission-critical in the enterprise. The criticality, scalability and democratization of AI all require governance to balance the AI’s value with the new risks it poses.

  • It is possible to organize and base AI governance on common governance pillars, because good governance embodies similar characteristics regardless of domain.

  • AI encompasses a continually evolving technological landscape in which there are trade-offs between scale, explainability, accessibility, speed, skills and cost. This complexity — together with the ambiguity intrinsic to AI’s predictive and generative nature — leads to a lack of clarity around AI’s reputational, business and societal impacts.

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Analysts:

Svetlana Sicular Peter Krensky Saul Judah

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