Published: 18 April 2024
Global UC spend is expected to generate a CAGR of 2.4% from 2023 to 2028, with workplace transformation initiatives and hybrid work shaping UC investments. However, reductions in corporate office space and the use of alternative solutions will dampen the near-term 2024 UC growth projections to 3.7%.
Corporate realestate downsizing initiatives will thwart investment in room system video collaboration endpoints by up to 5% in 2024.
Video collaboration endpoints will receive up to a 7% investment spike in 2026, driven by replacements/upgrades from earlier pandemic-related implementations.
Budget rationalization will reduce the extension of conferencing seats by 3.6% in 2024.
Video collaboration endpoint end-user spend will yield a 2.8% CAGR from 2023 to 2028. This will be offset by office realestate downsizing, but boosted by the prioritization of collaborative workspace within office spaces.
Replacements of video collaboration endpoints will create a 4% to 7% investment lift in 2026
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Analysts:
Megan Fernandez, Daniel O'Connell, Brian Doherty, Ajit Patankar
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