Published: 23 April 2024
As technology increasingly transforms insurance, CIOs can use this research to assess their digital capabilities. They can then complete Gartner’s Digital Execution Scorecard to generate benchmarks that show how they compare against their peers.
Insurance companies are leaders in adopting agile methods and technical practices, as well as in having IT leaders who demonstrate digital leadership culture. This reflects the degree to which insurance success depends on technology and data.
Despite the rapid growth in insurance technology, insurers have low median scores for revenue from new digital products and services. Conversely, adoption of a remote IT workforce is the highest of all industries.
From a technology platform perspective, insurance tops all other industries in modern integration adoption. Insurers are also among the leaders in application security and risk compliance.
Insurance CIOs should use Gartner’s Digital
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Analysts:
Ephraim Baron, Shruthi Shankel, Stewart Buchanan, Richard Natale, Jack Polizzi
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