Published: 25 April 2024
Accelerated digital transformation, product-centric delivery and cloud adoption mean IT services sourcing decisions need to be faster and more agile. Sourcing, procurement and vendor management leaders can leverage Gartner’s dynamic sourcing approach to improve time to value and business benefit.
Traditional long and structured RFI/RFP processes to sourcing transformational IT services and solutions deals, which on average take 8.2 months, are often seen by IT and business leaders as slowing the adoption of digital transformation, agile DevOps, automation and AI.
Given the accelerated pace of technology, internal resources often lack insight on how best to leverage new technologies, making defining requirements in isolation a challenge.Sourcing, procurement and vendor management(SPVM) leaders therefore require an open approach to engaging IT service providers that builds modern composable solutions to business challenges.
Organizations constrain service providers and create ambiguity, through detailed requirements, long lists
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Analysts:
Christopher Wiles, Luis Pinto, Andrea Lanzavecchia
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